Privacy Policy

Last Updated: January 2026

1. Introduction At Hotel Jironi & Resorts (encompassing Hotel Jironi Jorhat, Inara Restaurant, and Jironi Resort Nameri), we value your trust and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you visit our website or use our services.

This website is owned and operated by Hotel Jironi. By using this site, you agree to the data practices described in this policy.

2. Information We collect information to provide better services to our guests. This includes:

Personal Identification Information: Name, email address, phone number, and government ID details (required at check-in).
Booking Information: Dates of stay, room preferences, and special requests (e.g., dietary needs at Inara Restaurant or trekking arrangements at Jironi Resort).
Payment Information: Credit/debit card details or UPI transaction IDs processed securely through our payment partners. We do not store your sensitive payment card details on our servers.

3. How We Use Your Information We use the data we collect for the following purposes:

To Process Bookings: To confirm your reservations at the hotel, resort, or restaurant.
To Communicate: To send booking confirmations, pre-arrival guides (like Nameri travel tips), and updates about your stay.
To Improve Services: To understand guest preferences and improve our website functionality.
Marketing (Optional): With your consent, we may send you newsletters or promotional offers regarding seasonal discounts or new menu launches at Inara. You can opt-out at any time.

4. Data Sharing & Disclosure We respect your privacy and do not sell your personal data. We may share information only in the following circumstances:

Service Providers: With trusted third-party vendors who assist us in operating our website and processing payments.
Legal Requirements: If required by law or government authorities (e.g., guest registration records required by local police/administration).

5. Cookies Our website uses cookies to enhance your browsing experience. These are small text files stored on your device that help us remember your preferences (like language or currency). You can choose to disable cookies through your browser settings, though this may affect some site features.

6. Data Security We implement appropriate security measures to protect your personal information against unauthorized access, alteration, or destruction. However, please note that no method of transmission over the internet is 100% secure.

7. Your Rights You have the right to:

Access the personal data we hold about you.
Request correction of incorrect information.
Request deletion of your data (subject to legal record-keeping requirements).